Customer Service Specialist

1 month ago


Chapel Hill, North Carolina, United States Harris Teeter Full time

This is an opportunity to join the Harris Teeter team as a Customer Service Specialist. The primary responsibility of this position is to provide excellent customer service by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions:

  • Excellent communication and interpersonal skills
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations

Working Conditions:

  • Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and smell
  • Occasionally required to climb or balance and stoop, kneel, or crouch
  • Regularly required to lift and/or move up to 40 pounds and reach from 6 to 72 inches

Physical Demands:

  • Occasionally exposed to wet and/or humid conditions and moving mechanical parts
  • Occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold

Additional Information:

  • This role requires excellent communication and interpersonal skills
  • Ability to read and comprehend simple instructions


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