Automotive Service Director
23 hours ago
Gossett Motor Cars, a leading Automotive Dealer Group in West Tennessee, is seeking a highly skilled and motivated Service Manager to lead our service management and reconditioning activities.
About the RoleThe Service Manager will be responsible for maintaining the profitability of a department while controlling expenses and maintaining customer satisfaction. This is a hands-on, working position that requires strong communication skills, a valid driver's license, and a clean driving record.
Key Responsibilities- Manage a staff of technicians and lead service management and reconditioning activities.
- Interact with external vendors and fulfill all service activities needed to meet or exceed operating plan goals.
- Implement and maintain effective reconditioning processes and flows.
- Manage technician productivity and maintain customer satisfaction.
- Strong communication skills to deal with customers, employees, and vendors.
- Valid driver's license with clean driving record.
- At least 2 years of automotive technical and customer service experience.
- Experience with implementing structured business processes.
- A hard-working, can-do attitude.
- Unsurpassed professional training.
- Team-oriented environment.
- Advancement opportunities.
- Paid training.
- Paid vacation.
- 13 New Car Brands with more to come.
- 401k (company match).
- Medical Insurance.
- Dental Insurance.
- Vision Insurance.
- Life and Disability Coverage.
- Employee car purchase program.
- Wellness program.
- On-site mobile health clinic.
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