Service Professional
3 weeks ago
About the Opportunity
We are offering an excellent opportunity for a skilled Maintenance Technician to join our Advanced Worker team. As a key player in our service department, you will provide critical support for online sample systems, sample conditioning systems, and instrumentation in various industries.
Key Responsibilities
- Full understanding of Salesforce and thorough input of data into asset management, cases, and account notes sections.
- Recommend new product and service ideas to best serve our customers.
- Take on the role of product champion to assist customers with equipment challenges related to assigned products.
Requirements and Qualifications
- Preferably a two-year technical degree in electronics; equivalent experience may substitute.
- 2+ years relevant field experience working on sampling equipment and associated analytics.
- Strong communication skills, written and oral, telephone and customer service.
Benefits
- Competitive salary: $70,000 - $90,000 per year.
- Opportunities for professional growth and development.
- A comprehensive benefits package, including health insurance and retirement plan.
Work Environment
This is a full-time position that requires frequent travel and occasional overtime. Ability to work independently and prioritize tasks effectively is essential.
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