Automotive Service Manager

3 days ago


San Antonio, Texas, United States Hiring Winners Full time
Service Manager - Franchise Automotive Dealership

Are you a customer service enthusiast with a passion for leadership? Do you thrive in fast-paced environments and have a knack for motivating teams? We're seeking an exceptional Service Manager to join our team at a leading franchise automotive dealership.

Key Responsibilities:
  • Conduct daily meetings with service staff to identify potential issues and ensure seamless operations
  • Monitor repair and maintenance activities to prevent delays and optimize productivity
  • Collaborate with the Service Director to set departmental objectives and drive results
  • Recruit, train, and develop a high-performing service team
  • Manage daily sales and production records, ensuring compliance with upper management's guidelines
  • Review and evaluate service sales performance to drive growth and improvement
  • Staff technical teams to meet production requirements and ensure maximum efficiency
  • Stay up-to-date on new products and changes to existing products to provide expert guidance
  • Maintain department finances within established parameters, ensuring fiscal responsibility
  • Ensure proper repair-order flow and maximize productivity to meet customer expectations
  • Monitor and control warranty activity to ensure compliance with policies and procedures
  • Adhere to dealership policies on client vehicle care and operation
  • Administer payroll for service staff in cooperation with the payroll department
  • Enforce OSHA requirements, procedures, and regulations to ensure a safe working environment
  • Conduct performance evaluations to drive growth and development
  • Participate in operational planning to drive business success
  • Maintain the facility and equipment to ensure a clean and safe working environment
  • Conduct weekly department meetings and attend weekly manager meetings to stay informed and aligned
Requirements:
  • Associate's degree or equivalent from a two-year college or technical school
  • 2-4 years of related experience and/or training, or an equivalent combination of education and experience
  • Must be eligible to work in the US
  • Must pass pre-employment screening, including MVR, drug test, and criminal background check
Compensation and Benefits:
  • Competitive compensation based on experience
  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • Paid vacations
  • Employee discounts
  • Drug-free work environment
  • E.O.E

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