Network Support Professional
5 days ago
Are you looking for a challenging role that requires technical expertise, problem-solving skills, and strong communication abilities?
About MetroSysMetroSys is a dynamic organization seeking an experienced IT professional to fill the position of Systems Support Technician. This key role will provide direct technical assistance to onsite and remote employees, contractors, and Managed Services clients.
Job SummaryWe are offering a competitive salary of $60,000 - $80,000 per year for this exciting opportunity.
Key Responsibilities- User Support and Troubleshooting: Diagnose and resolve hardware, software, and connectivity issues in a timely manner.
- Hardware Installation and Maintenance: Install and set up servers, desktops, laptops, and other critical hardware, as well as maintain and support workstations for optimal performance.
- System and Software Configuration: Set up operating systems, install applications, and ensure systems are up-to-date, including swapping out and repairing hardware components like hard drives and conducting data backups.
- A minimum of 5 years of experience in IT support, computer hardware repair, or technical support.
- CompTIA Security+ certification (completed or in progress).
- Experience with both Apple and Windows operating systems, software installation, and workstation setup.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- The opportunity to work with a talented team of professionals in a dynamic and supportive environment.
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