Case Planner, Family Solutions Specialist

1 day ago

Brooklyn, New York, United States CAMBA Full time
Job Title: Case Planner, Family Solutions

CAMBA is a community of staff, volunteers, clients, donors, neighbors, and partners working together to build an inclusive New York City. We offer over 180 integrated programs in education, youth development, family support, job training, employment support services, health, housing, and legal services. Our comprehensive approach reaches more than 73,000 individuals and families, including almost 13,000 youth.

CAMBA Family Solutions (CFS) is a preventive foster care program utilizing Solution Based Casework (SBC), an evidence-informed casework practice model. This model prioritizes working in partnership with families, focusing on pragmatic solutions to difficult situations, and noticing and celebrating change. By identifying and targeting specific everyday events in the life of a family that have caused difficulty, CFS helps families address risk to the safety of children and restore their pride in their own competence.

Key Responsibilities:
  • Coach families through Solution Based Casework milestones with fidelity to the evidence-informed practice model.
  • Prepare ACS FASP.
  • Utilize the PROMIS, CARA, and CONNECTIONS database.
  • Invite referred clients to schedule an initial appointment with a counselor.
  • Escort clients to appointments if required.
  • Review all documentation establishing clients' eligibility for the program and make file copies.
  • Assist clients in completing all CAMBA intake applications and forms.
  • Create and maintain client files.
  • Document client contact via progress notes.
  • Conduct risk assessments of clients and their families to determine the safety and risk of the youth in each household.
  • Periodically reassess clients and update service plans and goals to reflect current status.
  • Act as a client liaison/client advocate with outside organizations regarding matters such as education, healthcare, housing, and legal issues.
  • Consult with others inside and outside CAMBA to determine causes of client problems and effect solutions.
  • Follow-up with clients and referral organizations regarding client contact and progress.
  • Partner with clients to break through barriers to client goals and assist clients in advocating for themselves and moving toward self-sufficiency.
  • Recommend and implement strategies to persuade clients to participate more fully in the process.
  • Monitor clients' progress toward their goals via regularly scheduled contact and/or face-to-face home and office visits, and document via progress notes in the required timeframe.
  • Participate in regular weekly supervision with the direct supervisor, scheduled group meetings, and staff meetings.
  • Recommend closing cases in which clients have achieved primary goals and maintained stability for a period of months, or have not demonstrated a willingness to participate in the process, or have become ineligible for services.
  • Provide all required information for weekly/monthly/quarterly/annual reports.
  • May plan, coordinate, and facilitate social/peer support events, including group facilitation for clients.
  • May prepare marketing materials for the program.
  • May input client data and client progress information into the automated database.
  • May reach out and market the program to the community to recruit clients.
  • May prescreen clients over the telephone for eligibility and schedule intake appointments.
  • May act as a client liaison/client advocate with outside organizations regarding matters such as education, healthcare, housing, and legal issues.
  • May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf.
  • May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability.

Minimum Education/Experience Required:

  • Bachelor's degree in social work, psychology, counseling, or a related field and two years of applicable experience, or equivalent experience.

Other Requirements:

  • Must obtain and maintain State Central Registry (SCR) clearance and criminal history clearance through the duration of employment.
  • Bi-lingual, English/Creole/Spanish, preferred.

Compensation: $47,000-$52,000 annually

Status: Full-time (35 hours per week)

Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status, or sexual orientation.

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