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Sales Operations Coordinator

2 months ago

Perrysburg, Ohio, United States Fresh Products,LLC Full time
Job Overview

Sales Support Specialist

Fresh Products, LLC, established in 1971, is a prominent manufacturer of air care solutions for various markets globally, renowned for its innovative approach. We are a family-owned business that values integrity, a positive work culture, and a healthy work-life balance.

As a member of our proficient sales team, you will play a crucial role in leveraging market opportunities with our highly sought-after product offerings. Our extensive B2B sales network includes wholesalers and distributors, both domestically and internationally, who operate in traditional retail and e-commerce environments. The primary objective of this role is to empower our sales team and distributor partners to enhance their sales performance.

The ideal candidate will be an effective communicator capable of articulating the Fresh value proposition through various channels, including email and trade shows. Exceptional organizational skills and the ability to manage multiple priorities are essential. You will gain exposure to advanced B2B tools such as Sugar CRM, Syteline Infor ERP, and the Salsify Product Attribute GDSN program.

Comfort in collaborating with channel partners, generating interest, and qualifying leads is necessary. A positive, can-do attitude is essential, along with the ability to navigate challenging customer interactions and work collaboratively with internal departments. Daily engagement with various software systems is part of the role.

This full-time position will provide support to our sales department, reporting directly to the Sales Operations Manager. Benefits include paid time off, a 401(k) plan with employer matching, medical, dental, and vision insurance, as well as disability and life insurance.

Key Responsibilities:

Sales Support

  • Act as the primary inside contact for designated strategic accounts.
  • Provide comprehensive sales support to Fresh Sales Managers and third-party sales representatives.
  • Manage and document Fresh's sales opportunities and contacts within SugarCRM for assigned territories.
  • Prepare and organize Proof of Delivery rebates, Spiffs, and promotional documentation within the company's accounting system.
  • Coordinate trade show logistics, including attendance, registration, and meeting arrangements.
  • Track samples and follow up with sales representatives and trade show contacts.
  • Assist in planning and supporting customer and industry meetings.
  • Manage customer-specific flyers and e-blasts.
  • Perform additional duties as assigned.

Business Communication and Tracking

  • Follow up on trade show inquiries and sample requests.
  • Maintain and update strategic accounts' new item forms and data on their websites.
  • Coordinate and disseminate Fresh Marketing communications.
  • Track promotions from sales representative teams.
  • Provide coverage for Fresh managers, marketing, and leadership during travel periods.
  • Monitor strategic customer websites for new opportunities and necessary updates.
  • Communicate new product information effectively.
  • Maintain price lists and other essential communications for sales representatives and customers.
  • Prepare and distribute communications to sales representative teams.
  • Engage with key customers on Fresh business initiatives.
  • Perform additional duties as assigned.

Qualifications:

  • Open to entry-level candidates, with compensation commensurate with experience.
  • Willingness to travel approximately 4-6 times per year.
  • Excellent interpersonal and communication skills.
  • Strong organizational abilities to manage multiple tasks and priorities.
  • Customer service-oriented mindset for both internal and external interactions.
  • Integrity, clarity, and a constructive approach are essential.
  • Proficient verbal, written, and presentation skills in English and other languages as needed.
  • Exhibit excellent time management skills and attention to detail.
  • Proficient in Microsoft Word, Access, Excel, and PowerPoint.