H&M Sales Associate
3 weeks ago
As a Retail Sales Associate at H&M Group, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers. Your primary goal will be to provide assistance and advice to customers, ensuring they find the perfect products to suit their style and needs.
Key Responsibilities:
- Actively engage with customers on the sales floor and in service areas to provide a personalized shopping experience.
- Maintain a neat and tidy sales floor, adhering to H&M guidelines for folding, hanging, displaying, and merchandising garments.
- Unload delivery trucks, receive, open, and unpack merchandise, and label items with security tags within efficiency timelines.
- Process, stock, and replenish garments on the sales floor and in the stockroom.
- Ring up transactions, issue receipts, and fold and place merchandise in bags according to register best practices.
- Educate and promote the H&M Loyalty program to customers.
- Share knowledge and skills with colleagues, offering assistance and support to build a positive working environment.
- Work in accordance with H&M standards and local legislation, ensuring the safety and security of yourself, colleagues, and customers at all times.
Requirements:
- Possess a passion for customer service and helping others find their style.
- Be a multi-tasker who thrives in a fast-paced environment.
- Be inclusive, positive, creative, and willing to learn on the job.
- Be a team player with a flexible approach.
- Have the ability to lift in excess of 20 pounds.
- Be able to stand for long periods, bend, stretch, engage in repetitive motions, push, pull, and carry items for a short distance.
- Be able to climb a ladder and use a step stool.
- Be able to work a flexible schedule, including nights and weekends.
About H&M Group:
- We are a dynamic, team-driven work environment with a diverse and inclusive team.
- We offer endless growth and development opportunities.
- We encourage you to dress your personality, all day, every day.
- We offer a discount at H&M, &Other Stories, and COS.
Compensation:
Sales Associates start at $14.00 per hour.
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