Customer Service Representative

6 days ago


Tifton, Georgia, United States Perun HR Full time
About the Job

We are seeking a highly skilled Customer Service Representative to join our team at Perun HR. As a key member of our operations, you will play a critical role in providing exceptional customer service to internal and external customers. This is a remote-only position, requiring access to a stable high-speed internet connection.

Job Responsibilities:
  • Contact body shops to obtain vehicle pick-up information and gain verbal release to pick up vehicle(s).
  • Interact with vehicle owners via phone to help in the release of vehicles.
  • May interact with Insurance Companies to help expedite the vehicle clearing process.
  • Answer and place calls (High volume) in an efficient and professional manner.
  • Measured on call quality (Knowledge, level of professionalism, time to place follow-up calls)
  • File quality any work done on a specific file (lot) accuracy, and time in process.
  • Other remote tasks as assigned or needed by the business such as, but not limited to, working escalated files, and assisting other teams.
Required Skills and Experience:
  • One year of office support experience in a customer service role preferred.
  • Excellent customer service skills and attitude.
  • Excellent written and verbal communication skills.
  • Computer proficiency - MS Suite.
  • Typing speed 45WPM.
  • Professional appearance.
  • Ability to multi-task, prioritize, and manage time in a fast-paced environment.
  • Bilingual skills preferred.

The estimated salary for this position is $50,000-$60,000 per annum, depending on experience. If you are a motivated and results-driven individual with excellent communication skills, we encourage you to apply.



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