Senior Operations Manager

1 week ago


Dundee, Michigan, United States Jane Eatherton Full time
Job Overview

Tabora Farm & Winery is seeking a highly motivated and experienced professional to fill the role of Senior Operations Manager. As a key member of our team, you will be responsible for leading and developing our staff, ensuring exceptional customer service, and maintaining the highest standards of product quality and restaurant cleanliness.

Key Responsibilities:

  • Lead and develop a high-performing team of employees and team leaders
  • Delegate tasks and provide follow-up to ensure seamless execution
  • Hold team members accountable for their performance and provide coaching and counseling as needed
  • Ensure fast, friendly, and accurate service is provided to customers
  • Maintain high standards of product quality, restaurant cleanliness, maintenance, and security
  • Staff and schedule appropriately to control labor costs
  • Ensure proper cash handling and deposit procedures are followed
  • Implement and maintain effective inventory and ordering systems

Requirements:

  • Excellent communication and leadership skills to connect effectively with customers and team members
  • Possess a positive attitude and ethics that align with our company values and culture
  • Ability to manage a fast-paced, high-volume, clean, and customer-focused restaurant environment
  • Strong time-management and organizational skills to prioritize and multi-task

We are excited to find the right candidate to join our team and contribute to our success.



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