Hotel Operations Manager

4 weeks ago

Dundee, Michigan, United States Quality Inn Full time
Job Title: General Manager

We are seeking a highly skilled and experienced General Manager to lead our team at Quality Inn in Dundee, MI.

Job Summary:

The General Manager will be responsible for overseeing all aspects of hotel operations, ensuring the highest level of guest satisfaction, and driving revenue growth. This role requires a strong leader who can effectively manage a team, develop and implement strategies to increase revenue and minimize costs, and maintain a clean and welcoming environment for guests.

Key Responsibilities:
  • Manage and oversee all daily operations of the hotel, including front desk, housekeeping, maintenance, and food and beverage departments
  • Develop and implement strategies to increase revenue and minimize costs
  • Ensure all guest rooms and public areas are maintained and cleaned to the highest standards
  • Train and motivate team members to provide exceptional customer service
  • Develop and maintain relationships with key stakeholders, including vendors, suppliers, and local organizations
  • Monitor and analyze key performance indicators to identify areas for improvement and implement appropriate action plans
  • Handle and resolve guest complaints and issues in a timely and professional manner
Requirements:
  • Previous experience in a similar role within the hospitality industry
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Proven ability to develop and maintain positive relationships with team members and guests
  • Knowledge of hotel operations and industry trends
  • Ability to work in a fast-paced and high-pressure environment
  • Flexibility to work weekends, holidays, and nights as required
  • Bachelor's degree in hospitality management or a related field (preferred)
Benefits:
  • Competitive compensation: $45,000 - $55,000 per year plus bonus incentives
  • Medical, dental, and vision insurance
  • Paid vacation
  • Employee discounts
  • Opportunities for growth and advancement
About the Company:

Quality Inn is a well-established hotel located in Dundee, Michigan. We pride ourselves on providing excellent guest service and creating a comfortable and welcoming environment. Our team is dedicated to delivering exceptional hospitality experiences and ensuring guest satisfaction.

We are an Equal Employment Opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.

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