Field Service Controls Specialist
3 weeks ago
Dematic Corporation is seeking a highly skilled Regional Field Service Controls Engineer to join our team. As a key member of our field service team, you will be responsible for providing expert service and repair support for our installed Dematic systems and equipment.
Key Responsibilities:- Provide semi-complex equipment trial runs, investigative tests, repairs, and overhauls.
- Train customers on semi-complex products and services.
- Perform semi-complex maintenance on tools, test equipment, etc., and maintain documents of all inspections, maintenance, and repair work, and failures.
- Respond to semi-complex service calls.
- Assess semi-complex product/equipment performance based on field support data and recommend modifications or improvements.
- 3+ years' experience in a related field providing customer service support.
- Working experience with troubleshooting Programable Logistic Controllers (PLC).
- Experience with Allen Bradley Logix PLC controls platforms.
- Experience with controls hardware troubleshooting.
- Siemens and Modicon PLC experience a plus.
- Electrical troubleshooting experience.
- Strong customer service mentality.
- Strong verbal communication skills over the phone.
- Ability to work independently.
- Career development opportunities.
- Competitive compensation and benefits.
- Pay transparency.
- Global opportunities.
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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