Restaurant Operations Manager

6 days ago


Kapolei, Hawaii, United States 604 Hospitality Group Full time
About UsLocated on the waterfront, Restaurant 604 offers a unique dining experience. Founded in 2016, we've become one of Hawaii's largest locally-owned restaurant operators, employing nearly 300 team members.

We're proud to impact our community by becoming one of the best workplaces in Hawaii. Our family of restaurants includes 604 Express, The Beach House by 604, Mangiamo by 604, and more.

Job SummaryA Restaurant Supervisor is responsible for overseeing daily operations, ensuring guests have an exceptional experience. This role requires proper opening and closing procedures, maintaining 604 quality and food safety standards.

Key Responsibilities:
  • Perform all duties of any FOH staff member as needed.
  • Accurately explain menu details, including preparation methods, ingredients, portion sizes, and side items.
  • Verify that all menu items meet company quality standards.
  • Train new hires in service style and standard operating procedures.
  • Assign daily tasks and ensure efficient restaurant operation.
  • Maintain cleanliness and report health hazards or code violations.
  • Check storage areas for proper supplies, organization, and cleanliness.
  • Ensure staff check-in and check-out properly.
  • Communicate operational updates or concerns with management.
  • Resolve customer complaints promptly and according to company guidelines.

Requirements
  • Must be at least 18 years old with a valid driver's license and clear driving record.
  • Ability to lift up to 50 pounds frequently.
  • Demonstrate enthusiasm and commitment to guest satisfaction.
  • Valid health card or equivalent required.
  • Basic math skills and computer knowledge necessary.
  • Reliable and punctual with excellent teamwork skills.

Benefits
  • Paid Time Off
  • Bereavement Leave
  • Emergency Days
  • Referral Program
  • Employee Discounts
  • Skechers Direct Program
  • Management Bonus Program
  • Medical/Dental Benefits
  • Group Life Insurance
  • Universal Life Insurance
  • Short-Term Disability
  • 401(k)

Estimated Salary: $60,000 - $80,000 per year
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