Restoration Manager

3 days ago


Quakertown, Pennsylvania, United States SERVPRO of Columbia, Montour & Sullivan Counties Full time
Company Overview

SERVPRO of Columbia, Montour & Sullivan Counties is a leading provider of disaster restoration and cleaning services. We are committed to delivering exceptional results and providing a positive customer experience.


Salary

The starting salary for this position is $18 - 22/hour based on experience, with the possibility of overtime pay and increases based on merit.


Job Description

The Restoration Supervisor prescribes, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to work effectively in a team environment.


Primary Responsibilities
  • Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control
  • Manage the customer and client experience and overall project satisfaction Communicate clear expectations to restoration technicians and supervise their activities
  • Thoroughly document restoration projects support the services provided
  • Coordinate and perform production processes as scheduled and ensure quality control, this is a labor-intensive position
  • Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
  • Document a detailed and accurate job file to support the services provided
  • Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.
  • Assist with hiring as well as coach and train restoration technicians

Required Skills and Qualifications
  • Effective written and oral communication with basic math and computer skills needed
  • Experience in cleaning/restoration preferred
  • High school diploma/GED
  • IICRC certifications preferred
  • Valid drivers license
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
  • Ability to sit/stand/walk for prolonged periods of time
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning products/chemicals
  • Ability to travel locally and out of state when necessary
  • Ability to successfully complete a background check subject to applicable law


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