Restaurant Operations Manager

4 hours ago


Elk Grove, California, United States Red Robin Full time
Job Summary

We are seeking a highly motivated and experienced Shift Supervisor to join our team at Red Robin. As a Shift Supervisor, you will be responsible for managing the day-to-day operations of the restaurant during scheduled shifts, ensuring exceptional guest experiences, and leading a team of hourly employees.

Key Responsibilities
  • Manage restaurant operations during scheduled shifts, ensuring seamless execution of company standards and policies.
  • Lead and develop a team of hourly employees, providing coaching, feedback, and recognition to drive performance and growth.
  • Ensure guest satisfaction by resolving issues promptly and efficiently, maintaining a positive and welcoming atmosphere.
  • Monitor and control labor costs, inventory, and cash handling procedures to optimize profitability.
  • Collaborate with exempt management to achieve sales and profit objectives, implementing strategies to drive growth and improvement.
  • Maintain a clean and safe work environment, adhering to company safety and security policies.
Requirements
  • Minimum 1 year of full-service restaurant experience, preferably in a supervisory role.
  • Proven track record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
  • Business maturity and ability to effectively supervise peers, with excellent leadership, interpersonal, and conflict resolution skills.
  • High school diploma or equivalent required, some college preferred.
  • Passion for the business and compassion for people, with a strong desire to grow and develop as a leader.
What We Offer
  • Competitive hourly rate and opportunities for advancement.
  • Medical, dental, and vision benefits for all team members.
  • Flexible scheduling and opportunities for professional growth and development.
  • Referral bonuses and eligibility for 401(k) retirement plan with company match.


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