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Territory Sales Manager

2 months ago

Tyler, Texas, United States Sentido Health Full time
Job Overview

Employment Type
Full-Time, Exempt, Salary

Reports To
Sales Director

Position Summary

The Territory Sales Manager collaborates closely with the Sales Director and Patient Care Coordinator to deliver sales assistance to significant accounts, facilitate patient education and support, and establish systematic documentation processes for patient management. This role includes a comprehensive training program, welcoming candidates from diverse professional backgrounds such as nutrition, human resources, and finance.

Key Responsibilities

  • Oversees patient documentation and authorization workflows
  • Monitors budgetary compliance and ensures profitability within the assigned territory
  • Meets monthly sales performance objectives
  • Prioritizes patient orders to maintain high satisfaction levels
  • Manages patient census and updates on clinical status
  • Engages effectively with team members and key accounts
  • Develops weekly travel plans and executes necessary client visits
  • Participates in training sessions and industry events
  • Identifies and pursues new business prospects within major accounts
  • Delivers prompt service and resolves client inquiries
  • Coordinates after-hours communications and urgent deliveries

Essential Qualifications

  1. Ability to understand and address individual client needs
  2. Strong verbal and written communication skills
  3. Professional demeanor in phone and email interactions
  4. Detail-oriented with superior time management abilities
  5. Proficient in problem-solving and decision-making
  6. Ability to multitask while delivering outstanding customer service
  7. Capable of demonstrating and instructing on necessary equipment

Core Competencies

  1. Accurate record-keeping and communication with patients
  2. Effective interaction with internal teams and referral sources
  3. Inventory management while adhering to safety protocols
  4. Conducts in-person meetings and achieves performance targets
  5. Educates patients about available services
  6. Ensures adherence to HIPAA regulations

Supervisory Duties

No supervisory responsibilities.

Work Environment

Field, Office, or Home Office

Physical Requirements

Must be able to lift and carry up to 20 lbs.

Work Schedule

This is a full-time role, Monday through Friday, with a rotating on-call schedule as directed by the supervisor.

Travel Requirements

Remote travel within the designated territory.

Preferred Qualifications

  • Bachelor's Degree or equivalent professional experience
  • Bilingual candidates are preferred

Additional Information

This job description is subject to change at any time without prior notice.