Automation Specialist

2 weeks ago


Provo, Utah, United States Interactive Resources - iR Full time
Job Title: Junior RPA Analyst

We are seeking a detail-oriented and tech-savvy Junior RPA Analyst to support our Robotic Process Automation (RPA) team. In this role, you will be responsible for assisting RPA Developers with troubleshooting, configuration, and supporting automation solutions, primarily using UiPath.

Key Responsibilities:
  • Provide day-to-day support for RPA bots, troubleshooting issues, and ensuring smooth operations of automation processes.
  • Assist with configuring and enhancing existing RPA workflows to improve efficiency and meet business requirements.
  • Collaborate closely with RPA Developers to gather requirements, identify areas for improvement, and ensure successful implementation of automation projects.
  • Perform data analysis using Excel (including VLookups, pivot tables) and SQL to identify trends, measure performance, and provide insights for process optimization.
  • Maintain detailed documentation of processes, configurations, and troubleshooting steps to ensure a comprehensive knowledge base.
  • Monitor the performance of RPA bots and systems to ensure timely completion of processes and tasks.
  • Work closely with cross-functional teams to ensure alignment on automation goals, updates, and best practices.
  • Assist end-users with RPA-related inquiries, training, and support as needed.
Requirements:
  • Basic knowledge of UiPath or other RPA tools.
  • Strong proficiency in Excel (including VLookups, pivot tables) and experience with SQL for data analysis.
  • Familiarity with troubleshooting and configuring automation workflows.
  • Ability to understand and work with APIs and integrations is a plus.
Qualifications:
  • Experience with data analysis and problem-solving.
  • Ability to identify inefficiencies in business processes and suggest automation solutions.
Education & Experience:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 1-2 years of experience in a support or analyst role, preferably with some exposure to RPA and data analysis.

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