SAAS Onboarding Specialist
1 week ago
At Ambassador Software, we believe that relationships are the key to success in today\u0027s digital landscape. That\u0027s why we\u0027ve built a relationship marketing platform that streamlines various word-of-mouth channels under one roof.
Our platform offers real-time analytics and branded content, as well as true automation, to help you manage all the intricacies of relationship marketing. With Ambassador, your marketing team can leverage the power of word-of-mouth, increasing brand awareness with your target audience through their most trusted sources. Delivering more of your best customers, faster.
We are looking for a motivated and enthusiastic SAAS Customer Onboarding Specialist to join our growing team. In this critical role, you will be the first point of contact for our new customers, playing a vital role in ensuring a smooth transition and maximizing product adoption.
Responsibilities:
- Deliver exceptional SAAS onboarding experiences through personalized calls, demos, and training sessions.
- Become a product expert, confidently guiding customers on how to leverage our SaaS platform to achieve their goals.
- Cross-collaborate with the Customer Success, Product and Engineering teams to ensure a seamless handoff after onboarding.
- Develop and maintain onboarding processes and resources, striving for continuous improvement.
- Proactively identify and troubleshoot customer issues, resolving roadblocks and exceeding expectations.
- Gather customer feedback to inform product development and enhance the onboarding experience.
- Minimum 1 year of experience in a customer service or onboarding role (SaaS experience required).
- Strong project management skills with cross functional teams
- Strong communication and interpersonal skills, with the ability to build rapport with customers.
- Excellent presentation and training skills, comfortable leading workshops and demonstrations.
- A passion for technology and a desire to learn about new software solutions.
- Proven ability to work independently while also collaborating effectively within a team.
- Excellent problem-solving skills and a proactive approach to addressing customer needs.
- Strong attention to detail and a commitment to delivering high-quality service.
- Competitive salary and benefits package.
- Opportunity to work in a fast-paced and dynamic environment.
- Be part of a growing team and make a real impact on our customer success.
- Continuous learning and development opportunities.
-
SAAS Onboarding Specialist
4 days ago
Detroit, Michigan, United States A Ambassador Limousines Full timeAbout Ambassador SoftwareRelationships matter. Especially in today’s integrated digital landscape where all your connections - influencers, affiliates, customers, partners & employees - need to be managed under one umbrella.That’s what we’ve built - a relationship marketing platform that streamlines various word-of-mouth channels under one roof.From...
-
SAAS Onboarding Specialist
2 weeks ago
Detroit, Michigan, United States A Ambassador Limousines Full timeAbout Ambassador SoftwareAt Ambassador Software, we believe that relationships are the key to success in today's digital landscape. That's why we've built a relationship marketing platform that streamlines various word-of-mouth channels under one roof.Our platform offers real-time analytics and branded content, as well as true automation, to help you manage...
-
Regional Vice President of Sales SaaS
2 weeks ago
Detroit, Michigan, United States Promethean Limited Full timeTransform Education and Workspaces with Promethean Limited **About Us** At Promethean Limited, we're on a mission to revolutionize the way people learn and collaborate worldwide. For over 25 years, we've empowered educators, innovators, and business leaders with our award-winning interactive displays and software solutions that transform learning and...
-
Master Data Management Specialist
5 days ago
Detroit, Michigan, United States Centraprise Full timeJob SummaryWe are seeking a highly skilled Master Data Management Specialist to join our team at Centraprise. The ideal candidate will have a strong background in IT administration and experience working with Master Data Management platforms.Key Responsibilities- Provide technical support for Tier 1 applications and SAAS platforms, including Reltio MDM.-...
-
Technical Solutions Specialist
1 day ago
Detroit, Michigan, United States A2MAC1 Full timeJob Title: Technical Solutions SpecialistJob Summary:A2mac1 is seeking a skilled Technical Solutions Specialist to join our team. As a Technical Solutions Specialist, you will be responsible for presenting product offerings and architecture to prospects and customers, inspiring confidence in our technology infrastructure, and removing technical hurdles in...
-
Recruitment Specialist
4 weeks ago
Detroit, Michigan, United States Girl Scouts of Southeastern Michigan Full timeJob SummaryThe Girl Scout Recruitment Specialist is a key role in increasing Girl Scout membership in target communities within the council. This position is responsible for facilitating short introduction events and recruiting new volunteers to assist in carrying troops forward. The successful candidate will also support the onboarding of new Girl Scout...
-
Director of Customer Success
2 weeks ago
Detroit, Michigan, United States Kleer and Membersy Full timeJob DescriptionWe are seeking a highly skilled and experienced Director of Customer Success to lead our Mid-Market and SMB customer success initiatives. As a key member of our team, you will be responsible for developing and implementing strategies to drive customer retention, growth, and loyalty within this segment.Key ResponsibilitiesLead a team of...
-
Talent Acquisition Specialist
5 days ago
Detroit, Michigan, United States StaffBright Full timeWe are seeking a Talent Acquisition Specialist to support our hiring and onboarding efforts as we continue to grow. This role will be a Full-Time, Hybrid position with Benefits available.Key Responsibilities:Post and advertise job openings across various platforms to attract top talent.Coordinate interviews between candidates and hiring managers.Manage...
-
Technical Support Specialist
2 months ago
Detroit, Michigan, United States Frontline Education Full timeJob SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our Client Support Organization. As a trusted advisor to our clients, you will provide expert technical support and guidance to help them achieve their goals and maximize the value of our solutions.Key ResponsibilitiesProvide technical support and troubleshooting...
-
Cybersecurity Solutions Specialist
1 week ago
Detroit, Michigan, United States Palo Alto Networks Full timeAbout the RoleWe are seeking a highly skilled Cybersecurity Solutions Specialist to join our team at Palo Alto Networks. As a key member of our sales team, you will be responsible for partnering with our customers to secure their entire digital experience.As a solutions-focused sales professional, you will be motivated by the desire to solve critical...
-
Regional Vice President of Sales SaaS
3 weeks ago
Detroit, Michigan, United States Promethean Limited Full timeTransforming Education and Workspaces with TechnologyAt Promethean Limited, we're on a mission to empower educators, innovators, and business leaders with our award-winning interactive displays and software solutions. As a global leader in edtech, we're passionate about making a positive impact on education and the workplace.Key Responsibilities:Develop and...
-
Director of Customer Success
4 weeks ago
Detroit, Michigan, United States Kleer and Membersy Full timeJob DescriptionWe are seeking a highly skilled and experienced Director of Customer Success to lead our Mid-Market and SMB customer success initiatives. As a key member of our team, you will be responsible for developing and implementing strategies to drive customer retention, growth, and loyalty within this segment.About the RoleThis is a unique opportunity...
-
Director of Customer Success
2 weeks ago
Detroit, Michigan, United States Kleer and Membersy Full timeJob DescriptionWe are seeking a highly skilled and experienced Director of Customer Success to lead our Mid-Market and SMB customer success initiatives. As a key member of our team, you will be responsible for developing and implementing strategies to drive customer retention, growth, and loyalty within this segment.About the RoleThis is a unique opportunity...
-
Human Resources Specialist
2 weeks ago
Detroit, Michigan, United States BELFOR Holdings Full timeJob Title: Human Resources SpecialistWe are seeking a highly organized and detail-oriented Human Resources Specialist to join our team at BELFOR Holdings. As a key member of our HR department, you will be responsible for providing administrative support to our HR team, maintaining personnel records, and managing HR documents.Responsibilities:Process daily...
-
Senior Account Executive, Michigan
3 weeks ago
Detroit, Michigan, United States Peregrine Technologies Full timeAbout the RolePeregrine Technologies is seeking a seasoned Senior Account Executive to drive our momentum in the Midwest region, with a primary focus on Michigan and a secondary focus on Indiana. As a key member of our sales team, you will leverage your expertise and experience to build upon our early success and grow and shape the future of law enforcement...
-
Sales Floor Covering Specialist
5 days ago
Detroit, Michigan, United States Rite Rug Flooring Full timeJob Title: Sales Floor Covering SpecialistJob Summary:We are seeking a skilled Sales Floor Covering Specialist to join our team at Rite Rug Flooring. As a key member of our sales team, you will be responsible for selling and managing floor covering sales and accounts in the Builder Division.Key Responsibilities:Market floor covering, turn-key installation,...
-
Senior Sales Specialist
4 weeks ago
Detroit, Michigan, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled Senior Sales Specialist to join our team in the AI/ML space. As a key member of our sales organization, you will be responsible for driving revenue growth and expanding our customer base in the automotive and manufacturing industries.Key ResponsibilitiesDevelop and execute sales strategies to drive revenue growth...
-
Inventory Data Center Specialist
2 weeks ago
Detroit, Michigan, United States Noblesoft Technologies Full timeJob Title: Inventory Data Center SpecialistLocation: RemoteJob Summary:Noblesoft Technologies is seeking a highly skilled Inventory Data Center Specialist to join our team. As a key member of our Data Center Central Operations team, you will play a critical role in ensuring data accuracy and managing supplier onboarding.Key Responsibilities:Data Accuracy and...
-
Senior Account Executive, Michigan Territory
4 weeks ago
Detroit, Michigan, United States TBWA\Chiat\Day Full timeJob Title: Senior Account Executive, Michigan TerritoryAt Peregrine Technologies, we're committed to empowering public safety agencies across the country to improve operations and make better decisions in the moments that matter. As a Senior Account Executive, you'll play a pivotal role in driving our momentum in the Midwest region, with a primary focus on...
-
Detroit, Michigan, United States Atkore International Full timeOperations Coordinator/Technical Training SpecialistAtkore International is seeking an experienced Operations Coordinator/Technical Training Specialist to join our team in Wayne, Michigan. As a key member of our manufacturing operations team, you will be responsible for providing day-to-day operational support across all functional areas within the plant.The...