Customer Service Representative
2 weeks ago
About the Role
As a Customer Service Agent at Unifi, you will be responsible for delivering exceptional customer experiences and ensuring customer satisfaction. This role requires a friendly, outgoing, and dedicated individual who is passionate about making a positive impact on a daily basis.
Key Responsibilities
- Assist passengers with reservations, ticket issuance, and baggage checking
- Ensure smooth enplaning and deplaning of passengers at departure lounges or boarding gates
- Verify passengers' travel documents and ticket validity
- Handle lost and found activities and maintain related records
- Prepare and process airfreight shipments
Requirements
- High School diploma or equivalent required
- Must be a local resident with authorization to work in the United States
- Ability to pass background check and drug screen
- Must complete ramp and SIDA training for airport security
- Physical ability to handle heavy items and use radio equipment
What We Offer
- Worldwide pass travel privileges with Delta Air Lines
- Comprehensive medical, dental, vision, and telehealth coverage
- 401(k) retirement plan and paid time off
- Early access to pay and competitive interest rates for purchasing white goods
About Unifi
Unifi is committed to providing equal opportunity employment and fostering a diverse and inclusive workplace. We are dedicated to delivering exceptional customer service and creating memorable travel experiences.
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