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Retail Store Manager

2 months ago

Angola, United States T-Mobile Full time

Unlock Your Potential with T-Mobile

T-Mobile is a leader in innovation, and we're looking for a talented Retail Store Manager to join our team. As a key member of our store team, you'll play a critical role in delivering exceptional customer experiences and driving business results.

Key Responsibilities:

  • Customer Experience: Ensure that every customer interaction is positive and memorable, and that our Mobile Experts are equipped to provide outstanding service.
  • Store Operations: Lead by example, staying up-to-date on the latest products, services, and training to remain an expert resource to the team. Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards.
  • Team Development: Develop and coach the store team to meet and exceed defined success measurements, and ensure that they have the skills and knowledge needed to succeed.

Requirements:

  • Education: High School Diploma/GED (Required)
  • Work Experience: 1 year customer service and/or sales experience, retail environment preferred (Preferred)
  • Knowledge, Skills and Abilities: Communication, Leadership, Store Operations (Required)

What We Offer:

  • Competitive Compensation and Benefits: We offer a comprehensive benefits package, including medical, dental, and vision insurance, a flexible spending account, 401(k), and more.
  • Opportunities for Growth and Development: We're committed to helping our employees grow and develop their careers, with training and development opportunities to help you succeed.
  • Collaborative and Dynamic Work Environment: Our stores are fast-paced and dynamic, with a focus on teamwork and collaboration to deliver exceptional customer experiences.

T-Mobile is an Equal Opportunity Employer: We're committed to diversity and inclusion, and we welcome applications from candidates of all backgrounds.