Shelter Program Coordinator

19 hours ago


Loveland, Colorado, United States City of Loveland Full time
Job Summary

The Overnight Shelter Program Coordinator will provide critical support to individuals experiencing homelessness, working closely with the Shelter Manager, Lead Coordinator, and other service providers to ensure a safe and supportive environment. This role requires strong interpersonal skills, emotional resilience, and the ability to work independently during downtime.

Key Responsibilities
  • Deliver onsite operations of the shelter program, including access to basic services such as showers, restrooms, laundry, lockers, mail, and computers.
  • Provide services consistent with our values, ensuring clients are treated with respect and dignity.
  • Maintain a safe, controlled environment, working with the Shelter Manager and onsite security team to observe and respond to member behaviors.
  • Respond to emergencies and coordinate crisis intervention as needed.
  • Create Risk incident reports and track and document negative behaviors using shelters actions and consequences matrix.
  • Enter data into the Homeless Management Information System (HMIS).
  • Liaise with safety/security personnel on site to ensure all policies and procedures are followed.
Requirements
  • High School Graduate or GED.
  • 6 months of related experience and/or training.
  • Preferred: 1 year related experience or training.
Benefits

The City of Loveland offers a comprehensive benefits package, including medical, dental, vision, employee health and wellness center, paid vacation, holidays, and medical leave. Additionally, employees enjoy flexible spending, life insurance, AD&D, short-term and long-term disability, and voluntary critical illness coverage.

About Us

The City of Loveland is a diverse and welcoming community organization, committed to meeting the core values of Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. We offer a competitive salary, regular performance reviews, and opportunities for growth and development.



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