Field Service Engineer

7 days ago

Denver, Colorado, United States QuidelOrtho Full time
Job Title: Field Service Engineer

We are seeking a highly skilled Field Service Engineer to join our team at QuidelOrtho. As a Field Service Engineer, you will be responsible for installing, operating, maintaining, repairing, and modifying electromechanical equipment in the field.

Key Responsibilities:
  • Install, operate, maintain, repair, and modify electromechanical equipment in the field.
  • Troubleshoot technical problems and systems issues.
  • Determine technical solutions in accordance with product and customer specifications and recommend actions to company or customer representatives.
  • Conduct technical analysis of product implementations, modifications, and enhancements to product in accordance with specific customer specifications and implementations.
  • Assess customer needs and recommend solutions in accordance with product specifications and customer specifications.
  • Conduct technical training and product briefing with customers, vendors, and company representatives as needed.
  • Act as local on-site representative to customer's organization.
  • Manage all territory responsibilities including preventive maintenance and upgrades, including software and hardware.
Requirements:
  • Minimum of an Associate's degree in Electronics or Electrical/Mechanical Engineering, or equivalent 4 years of military or field service experience required.
  • Minimum 4 years experience installing, operating, maintaining, repairing, and modifying electromechanical equipment, preferably in the field, required.
  • A team player that is self-motivated and interacts appropriately with peers, sales counterparts, and customers is required.
  • The ability to organize and express ideas clearly, verbal and written, in individual or group situations.
  • Possess appropriate technical knowledge and have the ability to utilize that knowledge to effectively perform required job functions with an effective level of competence demonstrating a high degree of knowledge in electro-mechanical, chemistry, computer, and/or other related disciplines.
  • Ability to effectively manage assigned workload within allotted time constraints.
  • Must have the ability to lift 75 lbs.
  • A valid driver's license is always required.
  • Extended hours may be required.
Travel:

Ability to travel overnight 50-75% to Rochester, NY, in the first few months of training. Post-training must be able to travel up to 75% around territory, with occasional overnight travel (1-2 nights per week).

Benefits:

QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays.

Equal Opportunity:

QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

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