Customer Experience Specialist

4 days ago


Auburn, New York, United States Kay Jewelers Full time

Kay Jewelers is a leading retailer of fine jewellery, offering a wide range of high-quality products to customers across the country. We are currently seeking a Customer Experience Specialist to join our team, who will be responsible for providing an exceptional customer experience and driving sales growth.

About the Company

Kay Jewelers is a subsidiary of Signet Jewelers, one of the largest retailers of fine jewellery in the world. Our commitment to quality, value, and customer satisfaction has earned us a reputation as a trusted leader in the industry.

We believe in promoting from within and offering opportunities for career advancement to our employees. If you are passionate about delivering exceptional customer experiences and driven by results, we encourage you to apply for this exciting opportunity.

Key Responsibilities

Your key responsibilities as a Customer Experience Specialist will include:

  • Providing exceptional customer service and support
  • Driving sales growth through effective product presentation and upselling/cross-selling
  • Building relationships with customers to understand their needs and preferences
  • Staying up-to-date with new product releases and company promotions

We offer a competitive salary and benefits package, including a base pay of $15.00 - $20.00 per hour, medical, dental, and vision insurance, 401(k) plan, and paid time off.



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