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Restaurant Operations Manager
2 months ago
Job Summary
Turbo Restaurants LLC is seeking a highly skilled and experienced Restaurant General Manager to lead our restaurant team to success. As a key member of our management team, you will be responsible for overseeing all aspects of restaurant operations, including customer service, food quality, and employee management.
Key Responsibilities
- Leadership and Management
- Lead and motivate a high-performing team of restaurant staff
- Develop and implement effective training programs to ensure excellent customer service and food quality
- Conduct regular performance evaluations and provide constructive feedback to team members
- Customer Service
- Ensure that all customers receive exceptional service and have a positive dining experience
- Address customer complaints and concerns in a professional and timely manner
- Food Quality and Safety
- Ensure that all food is prepared and presented to the highest standards
- Implement and maintain effective food safety and sanitation procedures
- Inventory and Cost Control
- Manage inventory levels and control costs to maximize profitability
- Implement effective systems for tracking and managing inventory
- Marketing and Sales
- Develop and implement effective marketing and sales strategies to drive sales and revenue growth
- Monitor and analyze sales data to identify trends and opportunities
- Human Resources
- Recruit, train, and develop a high-performing team of restaurant staff
- Manage employee relations and resolve conflicts in a fair and timely manner
- Financial Management
- Manage restaurant finances, including budgeting, forecasting, and financial reporting
- Implement effective systems for tracking and managing cash and credit transactions
Requirements
- Minimum of 2+ years of experience in restaurant management, preferably in a leadership role
- Proven track record of success in leading high-performing teams and driving sales and revenue growth
- Excellent communication and interpersonal skills, with the ability to motivate and inspire team members
- Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions
- Ability to work in a fast-paced environment and adapt to changing circumstances
Benefits
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Recognition and rewards for outstanding performance