Restaurant Shift Manager
2 weeks ago
The Shift Leader is responsible for directing the operation of the restaurant, ensuring the highest standards of food quality, service, cleanliness, safety, and sanitation. This includes supervising team members, handling issues with team members, food suppliers, and guests, and escalating them to the General/Assistant Manager when necessary.
Key Responsibilities- Direct the operation of the restaurant in the absence of the General and/or Assistant Manager
- Supervise team members to ensure excellent service and quality
- Handle issues with team members, food suppliers, and guests
- Escalate issues to the General/Assistant Manager when necessary
To be successful as a Shift Leader, you will need:
- Minimum of 1 year's experience in the Casual Restaurant industry
- High School Diploma or GED, preferred
- Familiarity with restaurant management software (POS) is required
- Servsafe License preferred, or able to obtain a State approved license – must be maintained per State Mandates
- Strong knowledge of team leadership and maintaining a well-groomed appearance – uniform standards
- Exceptional written and verbal communication skills
- Able to withstand comfortably the physical demands a restaurant environment holds
Sun Holdings, founded in 1997, is a premier provider of management services to franchise ownership teams across popular U.S. restaurant brands. We are committed to recognizing the talent and contribution of our people and strive to improve our business through their hard work and dedication.
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