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Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS, Inc. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a visually appealing store environment.
Key Responsibilities- Provide outstanding customer service, ensuring a positive and personalized shopping experience for all customers.
- Meet or exceed sales goals by utilizing effective sales techniques, communicating product knowledge, and recommending merchandise to customers.
- Maintain a thorough knowledge of current sales and promotions, as well as pricing and visual standards.
- Participate in visual directives, including monthly store sets and zone maintenance, to ensure a cohesive and engaging store environment.
- Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a seamless omni-channel experience.
- Ensure prompt resolution of customer concerns and maintain a high level of customer satisfaction.
- Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
- Sign up clients for the reward program and build a solid customer following through clienteling and wardrobing.
- Maintain consistent client communication through the utilization of customer books.
- High school diploma or equivalent required.
- Retail or sales experience preferred.
- Must be 18 years of age or older.
- Excellent communication and customer service skills.
- Able to learn or adapt to technology provided by the company.
- Strong organizational skills and ability to multi-task in a fast-paced environment.
- Able to communicate with customers, associates, and management.
- Constant walking/standing (8-hour shift).
- Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
- Frequent climbing (34%-66% of 8-hour shift).
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.