Registered Nurse, RN- Inbound Coordinator

3 weeks ago

Lowell, Massachusetts, United States Tufts Medicine Full time
Job Summary

At Tufts Medicine, we are seeking a highly skilled Registered Nurse to join our team as an Inbound Coordinator in the Emergency Department. This is an exceptional opportunity to work in a fast-paced environment and be part of a Magnet-recognized hospital. As an Inbound Coordinator, you will play a critical role in directing the campus destination of patients arriving to the Emergency Department via ambulance, nursing facilities, and physician office practices/Urgent Care clinics.

Responsibilities
  • Manage inbound calls from local private ambulance services and fire department ambulance services when transporting priority patients to the ED.
  • Monitor calls via a CMED radio for priority patients.
  • Utilize designated systems to direct incoming traffic.
  • Direct the incoming ambulances, SNF and physician referrals to the appropriate campus with the best ability to promptly evaluate and provide services to the patient.
  • Assist with the scheduling, managing, and transporting of patients being discharged or transferred from the hospital campus.
  • Assist with the scheduling of A-10, BH-1, and MIH services.
  • Exceed expectations for experience of callers in all communication methods (verbal or written).
  • Participate in performance improvement projects.
  • Communicate and coordinate effectively with other disciplines such as Communications Specialists, Charge Nurses, and ED Providers.
Requirements
  • Current RN licensure in the state of MA in good standing required
  • BSN is strongly preferred
  • Associate's degree in nursing may be considered. Must enroll in BSN within year
  • BLS required
  • 1-2 years of Critical Care Experience
  • 3 Years of Emergency Department RN Experience
What We Offer
  • Clinical Advancement Program which provides advancement opportunities and financial rewards
  • Competitive salaries & benefits
  • Paid certification and educational opportunities, including BLS, ACLS, CPI, ECCO CCRN review courses.
  • 403(b) retirement plan with company match
  • Shared governance, where nurses are encouraged to participate in unit-based councils or one of the many other council opportunities
  • Tuition reimbursement
  • Clinical mobility tracks
  • Free on-campus parking

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