Quality Assurance Specialist

2 weeks ago


Anaheim, California, United States BioSpace, Inc. Full time
Job Summary

This role provides critical support to the Assistant Manager of Quality in ensuring compliance with CSL Operating Procedures, local, state, and federal regulations. The Quality Specialist will be responsible for monitoring plasma center processes, identifying and addressing quality concerns, and implementing corrective actions. The ideal candidate will have strong critical reasoning, decision-making, and problem-solving skills, as well as experience in a regulated environment.

Key Responsibilities
  • Perform final QA review and release for all shipments and associated documents to ensure compliance with customer specifications.
  • Ensure center records are accurate, thorough, and timely, and initiate investigations and corrective actions as needed.
  • Maintain and review plasma center personnel training documents to ensure compliance with CSL procedures, SOPs, and regulatory requirements.
  • Initiate and coordinate training activities, policies, and processes at the center level.
  • Collaborate with center management to identify and address quality issues and implement continuous improvement plans.

Requirements
  • High school diploma or equivalent required; associate or bachelor's degree in business administration or biological sciences preferred.
  • Minimum 1-year leadership experience or equivalent in a regulated environment.
  • Strong customer service skills and ability to work with the public.
  • Strong critical reasoning, decision-making, and problem-solving skills.
  • Organizational skills and attention to detail to handle multiple tasks and deadlines.

Working Conditions
  • Occasional work with the public when they are dissatisfied.
  • 80% of the time standing and walking, 20% of the time sitting.
  • Reach, bend, kneel, and have high manual dexterity.
  • See and speak with customers and observe equipment operation.
  • Occasional lifting and carrying of 25 lbs.

About CSL Plasma
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps ensure people with rare and serious diseases can live normal, healthy lives. We are committed to our work because lives depend on us.

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