Behavioral Health Specialist
1 day ago
About MIND 24-7
MIND 24-7 is a pioneering company in the delivery of behavioral health care, offering accessible and immediate walk-in mental health facilities that are open 24 hours a day. Our services include Psych Express Care, Psych Crisis Care, and Psych Progressions (Outpatient Therapist Services). We are committed to enhancing the quality of patient care while reducing pressure on the mental health system.
Job Summary
The Behavioral Health Technician (Patient Care Coordinator) plays a vital role in maintaining a calm and therapeutic environment for patients during their stay. This position requires a compassionate attitude, exceptional listening and communication skills, and the ability to intervene in crisis situations.
Key Responsibilities
- Maintain patient safety and comfort during their stay
- Conduct security screening and inventory patient property upon admission
- Intervene in escalated situations using therapeutic techniques and perform restraints/seclusions when necessary
- Assist patients with activities of daily living, including eating, bathing, dressing, toileting, and transferring
- Conduct and document patient vitals and report questionable results to the RN/Physician
- Document all services and significant individual interactions in the electronic health record
- Responsible for maintaining facility cleanliness and designated assigned unit
- Perform light cleaning, collect soiled linen, and launder patient clothing when needed
Requirements
- High School Diploma or equivalent
- Level 1 Fingerprint Clearance Card or ability to obtain upon hire
- 1-3 years' experience in a behavioral health setting in a similar role
- Compassionate attitude towards patients
- Exceptional listening and communication skills
- Food Handlers Card desired or willingness to obtain
Benefits
MIND 24-7 offers competitive benefits, including medical, dental, vision, health savings account, flexible spending accounts, telemedicine, company-paid life insurance and disability, voluntary plans, discounted gym memberships, 401K with company contribution, and generous paid time off along with holidays.
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