Service Excellence Specialist

7 days ago


Madison, Wisconsin, United States CarMax Full time

Are you looking for a sales role where you can utilize your excellent communication and interpersonal skills? As a Service Excellence Specialist at CarMax, you will be responsible for connecting with inbound customers online and over the phone to find out what they want and need from their next car purchase. You will guide customers every step of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery.

The estimated salary for this role is $55,000 - $70,000 per year, depending on location and experience. You must have good listening skills and a strong customer focus, with the ability to learn and master new technologies. We offer a competitive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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