Medical Support Associate

4 days ago


Monroe, Michigan, United States ProMedica Full time

About ProMedica

At ProMedica, we're dedicated to providing compassionate, high-quality care to our patients and communities. As a valued member of our team, you'll have the opportunity to make a real difference in people's lives.

Job Summary

We're seeking a skilled Medical Support Associate to join our team at ProMedica Monroe Regional Hospital. This is a part-time position with 48 budgeted hours per pay period, offering a competitive hourly rate of approximately $18-$22 per hour, depending on experience.

Responsibilities

  • Perform reception, clerical, and supportive duties in the patient care area under the direction of a RN.
  • Assist with preparing patients for treatments, procedures, and studies.
  • Collaborate with the healthcare team to promote a seamless patient care continuum.
  • Recognize and report any changes or deviations from routine to licensed nursing personnel.
  • Provide guest relations and field phone inquiries appropriately.

Requirements

To be successful in this role, you must have:

  • A high school graduate or equivalent.
  • The ability to read, write, and speak English fluently.
  • Excellent communication skills and telephone etiquette.
  • Basic computer skills.
  • Able to function quickly in stressful situations.

PREFERRED QUALIFICATIONS

Having one year of experience working with the mental health population and/or experience as a unit clerk in an acute care environment would be beneficial.

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