Customer Experience Associate

2 days ago


Monroe, Michigan, United States Spectrum Full time
What You'll Do
As a Retail Sales Specialist at Spectrum, you will be responsible for delivering exceptional customer experiences and driving sales growth through effective product demonstrations and consultations. Your success will be measured by your ability to meet or exceed monthly sales goals, including wireless sales where applicable. You will work closely with other team members to achieve business objectives and stay up-to-date on industry trends and developments.

Requirements
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum 1-2 years of retail sales experience; cable or telecommunications industry experience a plus
- Strong communication and interpersonal skills, with ability to build rapport with customers and colleagues
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
- Strong product knowledge and analytical skills, with ability to make informed recommendations to customers

Benefits
- Medical, dental, and vision insurance
- 401(k) matching
- Paid time off and holidays
- Opportunities for professional growth and development

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