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HVAC Service Manager

1 month ago

Moline, Illinois, United States Johnson Controls Full time
Job Summary

Johnson Controls is seeking a highly skilled HVAC Service Manager to lead our service business in the region. As a key member of our team, you will be responsible for managing a team of service technicians, growing the labor and material business, and delivering customer satisfaction plans.

Key Responsibilities
  • Lead the execution efforts of the service truck-based business
  • Ensure consistency of delivery systems across the territory
  • Manage the branch service truck-based execution business and financial plans
  • Drive profitable growth through effective management of assigned assets
  • Develop strategic operating plans for the assigned Service Business
  • Lead efforts to identify, secure, and retain service customers
  • Build an environment that energizes team members to provide high-quality, cost-efficient, customer-directed service
  • Recommends and supports staffing requirements for the assigned Service business
  • Audits the effectiveness of service operations and makes changes to improve performance
  • Ensures that contractual obligations are completed, and customer satisfaction is achieved
Requirements
  • Bachelor's degree in engineering or business or equivalent work experience
  • Eight to ten or more years of progressively more responsible operations management experience in the Service Industry
  • Previous sales and/or Account Management experience desired as well as industry networking
  • High-level competence in written and verbal communication
  • Strong presentation skills and proficiency in speaking to large audiences
  • Able to lead and direct diverse teams
  • Able to travel up to 50% of time
About Johnson Controls

Johnson Controls International plc is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.