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Customer Service Representative

2 months ago

Paris, Tennessee, United States AtWork Group Full time

AtWork Group is seeking a skilled Customer Service Representative to join our team. As a key member of our operations, you will play a vital role in ensuring timely reimbursement for our clients. Your primary responsibilities will include:

* Accepting incoming and making outbound calls to collect and/or arrange payments
* Informing clients of current and overdue amounts
* Attempting to collect payment while adhering to federal and state laws dealing with debt collection
* Discussing medical billing information to ensure timely reimbursement
* Reviewing bills with payors
* Responding to verbal customer inquiries regarding account status

As a Customer Service Representative, you will be responsible for documenting all account activity on our computer system. If you have excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

**What We Offer:**

* Competitive hourly pay
* Excellent bonus program
* Monday-Friday schedule
* 8 am- 5 pm work hours

**Requirements:**

* High school diploma or equivalent required
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong problem-solving skills

**How to Apply:**

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application today.