Customer Service and Collections Specialist

1 month ago


Paris, Tennessee, United States PMB SERVICES, Inc. Full time
Job Summary

PMB Services, Inc. is seeking a highly skilled Customer Service and Collections Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner.

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. You will be responsible for handling customer inquiries, resolving issues, and providing solutions to customers in a courteous and professional manner.

We offer a competitive hourly rate, plus monthly bonus potential, and a comprehensive benefits package, including health insurance, dental insurance, vision insurance, and 401(k) matching.

Requirements:

  • High School diploma/GED required
  • Dependable and consistently punctual for all scheduled shifts
  • Ability to work in a fast-paced environment
  • Ability to remain calm and professional in stressful situations
  • Strong relationship-building and listening skills
  • Strong critical thinking, de-escalation, and problem-solving skills
  • Excellent interpersonal communication skills, both verbal and written
  • Ability to work with others to meet team goals
  • Strong organizational and multi-tasking skills with an acute attention to detail
  • Computer proficiency in Microsoft Office and Adobe PDF is a plus
  • Ability to type 25 wpm preferred

Shift:

  • 8-hour shift
  • Day shift
  • No nights
  • Some Over-time required

Weekly day range:

  • Monday to Friday
  • 40 hours per week

Work setting:

  • Office

Ability to commute/relocate:

  • Paris, TN 38242: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person



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