Senior Systems Engineer

5 days ago


San Diego, California, United States ServiceNow Full time

About the Role:

We are seeking a highly skilled Senior Systems Engineer to join our Cloud Ops engineering team at ServiceNow. As a key member of our team, you will be responsible for supporting infrastructure-related needs for our on-premises customers to build and manage their environment to run ServiceNow products.

Key Responsibilities:

  • Assist in delivering and promoting end-to-end solution architecture roadmaps that guide product and service evolution.
  • Collaborate with development, infrastructure, test, and production support teams to ensure proper implementation of solutions.
  • Support built systems, web services, and automation tools that are thoroughly specified, documented, and testable.
  • Design solutions for replication, sharding, and performance optimization.
  • Recommending code tuning/optimizations.
  • Design scalable software and database architecture to support customer growth.
  • Researching and implementing new tools and technologies.

Requirements:

  • 4+ years' experience building and maintaining Linux-based systems.
  • 4+ years' experience working on one (or more) relational database technologies: Postgres, MySQL, MariaDB, Oracle.
  • Strong problem-solving, leadership, time management, and critical thinking skills.
  • Investigate and discover on your own, being self-driven and accountable.
  • Strong experience with database/system performance analysis, capacity sizing, and optimization.
  • An in-depth understanding of the technology associated with operating a service or platform in the public or private cloud, including data centers, systems, networks, web applications, and relational databases.
  • Familiarity with networking and storage concepts such as routing, IP networking, DNS, load-balancers, block and file storage, etc.
  • Is comfortable designing, authoring, testing, and debugging code in popular systems languages: Bash, Python, Ruby, Perl.
  • Solid understanding of database replication/high availability, storage engines, system performance, and benchmarking, performance analysis, and capacity management.
  • Familiarity with virtualization and cloud infrastructure technologies.
  • Candidate must have excellent communication skills and work well in a collaborative team environment.
  • A CS/EE degree with 6+ years of proven, related experience is required.

What We Offer:

We offer a base pay of $123,300 - $209,700, plus equity (when applicable), variable/incentive compensation, and benefits. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas:

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.

Equal Opportunity Employer:

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.



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