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Front Office Ambassador

1 week ago

Alpharetta, Georgia, United States Piedmont Urgent Care Full time
About Our Team

We are seeking a skilled and compassionate individual to join our team as a Patient Service Representative. In this role, you will be responsible for creating a positive patient experience and ensuring seamless communication between patients and clinical staff.

Key Responsibilities:
  • Greet patients warmly and provide clear instructions
  • Verify insurance eligibility and explain payment policies
  • Maintain a clean and welcoming reception area
  • Manage multiple administrative tasks and follow established procedures
  • Determine and collect patient financial responsibilities
  • Work collaboratively with the practice manager and other staff members
  • Document patient information and uphold confidentiality
  • Ensure accurate EMR documentation and comply with regulatory requirements