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LIHEAP Administrative Assistant

2 months ago

Merced, California, United States Merced County Community Action Agency Full time

Merced County Community Action Agency is seeking a dedicated LIHEAP Receptionist to join our Energy/Weatherization Department. This role is essential in providing excellent customer service and administrative support to our team.

KEY RESPONSIBILITIES:

  • Manage incoming calls and direct them appropriately; welcome visitors and clients with professionalism.
  • Respond to inquiries and provide general information regarding our services and procedures.
  • Document messages accurately and ensure effective communication.
  • Perform various office tasks, including filing, copying, and faxing.
  • Utilize computer applications such as Word and Excel for data management.
  • Uphold client confidentiality at all times.
  • Assist with additional tasks as needed to support departmental objectives.

MINIMUM QUALIFICATIONS:

  • Bilingual in English and Spanish is required.
  • High School diploma or equivalent is necessary.
  • Proficient in computer applications and office equipment.
  • Strong communication skills, both verbal and written.
  • Ability to maintain confidentiality and work collaboratively with colleagues and clients.
  • Physical capability to perform essential job functions, including lifting up to 40 pounds and sitting for extended periods.
  • Must successfully complete a background check and drug screening.

PREFERRED QUALIFICATIONS:

  • Completion of college courses or technical training in office administration or computer skills.
  • Familiarity with community resources and services.
  • Possession of a valid driver's license and reliable transportation.

COMMITMENT TO DIVERSITY: We are dedicated to fostering a diverse and inclusive environment for our clients and employees. We actively promote equality and strive to create a workplace where everyone feels valued and respected.

BENEFITS: We offer a comprehensive benefits package, including medical, dental, and vision coverage, life insurance, a retirement plan with employer matching, and opportunities for salary increases based on performance.