IT Manager

Caterpillar Inc. is seeking a highly skilled and experienced IT Manager to join our team. As a key member of our organization, you will be responsible for managing a technical or application group with multiple teams that perform support functions, development, and implementation of complex infrastructure components or customer application systems.

• Manage internal and contracted resources, including senior IT analysts, IT analysts, and other technical personnel.
• Ensure standard work is defined, monitored, and supported to achieve compliance with internal policies and procedures.
• Provide guidance and results review to ensure customer quality needs are met.
• Makes efficient use of available information technology and stay aware of I/S technology trends.
• Utilize group standards, practices, and processes to establish, manage, and report adherence to schedules.
• Contribute to the resolution of complex problems and systems challenges.
• Review standard courses of action and recommend the best options.
• Create and make clear and useful presentations based on ideas, issues, and observations.
• Participate in the objective setting and business planning process.
• Assist with cost containment and improvement, efficient use of resources, and customer satisfaction.

• Relevant degree and progressive complex experiences.
• Previous experience in worldwide organization applications or infrastructure with a broad background in systems hardware, system software, support and development methodologies, business planning, project management, and customer application needs.
• Broad knowledge of one or more application or infrastructure component.
• Business Acumen: knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business.
• Information Technology Trends: knowledge of marketplace experience, developments, and trends related to the organization's use of Information Technology (IT).
• Analytical Thinking: knowledge of techniques and tools that promote effective analysis.
• Talent Management: knowledge of the critical competencies required to achieve intended results.
• Leadership: knowledge of leadership practices and processes.
• Vendor/Supplier Management: knowledge of external provider management processes.
• IT Service Management (ITSM): knowledge of Information Technology (IT) service management.

Caterpillar Inc. offers a total rewards package that provides benefits on day one, including medical, dental, vision, RX, and 401K, along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays.

All qualified individuals, including minorities, females, veterans, and individuals with disabilities, are encouraged to apply.