Sales Associate Team Member

7 days ago


Springfield, Massachusetts, United States P.R.I.D.E. Full time

**Overview of the Role**

We are seeking a skilled and enthusiastic Retail Sales Professional to join our dynamic team as an Overnight Sales Associate. This exciting opportunity offers a unique chance to kick-start your career while providing exceptional service to our customers in a fast-paced retail environment.

**Why Choose This Opportunity?**

  • A fun and friendly atmosphere where you can thrive and grow with our team.
  • Growth opportunities abound, with a focus on promoting from within and supporting your career goals.
  • A flexible schedule that caters to night owls, offering full-time or part-time options.
  • Paid time off to relax and recharge, knowing your hard work is valued.
  • A comprehensive benefits package, including a 401(k) program with a generous 6% match.
  • A competitive pay rate of $16 per hour, ensuring your skills are rewarded.
  • Shifts typically run from Friday through Sunday, 10pm to 6am.

**Key Responsibilities:**

  1. Warm Customer Greetings: Deliver exceptional customer service by greeting customers with a friendly demeanor, providing fast and efficient service, and expressing gratitude for their patronage.
  2. Cash Handling Expertise: Master the art of ringing up customer sales using an electronic cash register, ensuring accurate transactions, and managing cash refunds and exchanges seamlessly.
  3. Shift Change Dynamism: Play a crucial role in the shift change process by expertly counting money at the beginning and end of each shift.
  4. Specialty Product Wizardry: Utilize special equipment to process a variety of specialty products, including money orders, credit card purchases, checks, and lottery sales and redemptions.
  5. Vigilant ID Checks: Enforce age restrictions responsibly by checking identifications for restricted sales.
  6. Nighttime Stock Mastery: Keep the shelves stocked and ready for our nocturnal customers, from food service supplies to merchandise.
  7. Sanitization Superhero: Maintain a sparkling clean environment by sanitizing all equipment and areas, employing the three-sink method and following proper cleaning procedures.
  8. Trash Takedown: Keep the premises impeccable by regularly cleaning and emptying trash containers.
  9. Vendor Deliveries & Stock Wizardry: Check in vendor deliveries according to company guidelines, ensure shelves are stocked, rotated, and front-faced, and remove damaged and out-of-code merchandise.
  10. Bad Merchandise Resolution: Tackle challenges head-on by completing the bad merchandise form, contributing to overall operational excellence.
  11. Adaptable All-Star: Embrace variety and assume other duties and responsibilities as assigned to accommodate store operational needs.

**Requirements and Qualifications:**

  • A minimum age requirement of 18 years old (21 in certain states) ensures you meet the eligibility criteria.
  • Availability to work weekends and holidays demonstrates your commitment to adapting to our rhythm.
  • Excellent communication skills, including reading, writing, speaking, and understanding English effectively, are essential.
  • BASIC math skills required, including addition, subtraction, division, and multiplication.
  • Able to frequently lift 10 lbs and occasionally lift up to 50 lbs, reflecting your physical ability to perform job tasks.
  • Pass a pre-employment drug screen and be subject to a criminal history background check.
  • A friendly demeanor, knack for making people feel welcome, and attention to detail make you an ideal candidate.
  • Punctual, trustworthy, and take pride in your work, showcasing your reliability and responsibility.
  • Flexible and adaptable, willing to take on various tasks in our fast-paced environment, demonstrating your enthusiasm for growth.
  • Previous experience in retail or customer service is appreciated but not required, as we value learning on the job.


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