Patient Care Coordinator

1 day ago


Greenwood Village, Colorado, United States OnPoint Medical Group Full time
About the Role

We are seeking a highly skilled Patient Care Coordinator to join our team at OnPoint Medical Group. As a key member of our front office team, you will play a vital role in ensuring a smooth and efficient patient experience.

Key Responsibilities
  1. Greet patients in a friendly and professional manner, either in person or over the phone.
  2. Complete pre-visit planning, including contacting patients for updated insurance information and verifying patient records.
  3. Register new patients and verify existing patient information.
  4. Collect co-pays and payments as needed.
  5. Answer inbound calls to schedule patients and serve as a liaison to clinical staff for patient inquiries.
  6. Perform administrative duties to ensure a smooth patient visit and timely billing.
  7. Make outbound calls to schedule appointments.
  8. Maintain confidentiality and adhere to HIPAA guidelines.
  9. Attend to punctual and regular attendance is essential.
Requirements
  • High School Diploma or equivalent required.
  • Strong computer skills and experience with EMR systems preferred.
  • Customer service experience and ability to work in a fast-paced environment.
What We Offer
  • Competitive hourly rate of $19-$23.
  • Health insurance plan options for you and your dependents.
  • Dental and vision insurance for you and your qualified dependents.
  • Company-paid life insurance.
  • Voluntary options for short-term and long-term disability coverage.
  • AFLAC plans.
  • Eligibility for 401(k) after 6 months of employment with a 4% match that vests immediately.
  • PTO accrued.


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