Repair Shop Operations Leader

7 days ago


Auburn, Massachusetts, United States Midas - AMG Enterprises Full time
Job Summary:
Midas - AMG Enterprises is a fast-paced and dynamic company that is seeking a highly skilled and experienced Repair Shop Operations Leader to oversee the daily operations of our busy automotive repair shop. In this role, you will be responsible for managing and directing all aspects of our shop, including supervising technicians, managing inventory, and ensuring exceptional customer service. If you have a passion for providing outstanding customer experiences and are committed to delivering high-quality service, we encourage you to apply for this exciting opportunity.

Main Responsibilities:
As a Repair Shop Operations Leader, you will be responsible for delivering exceptional customer service, managing and training technicians, maintaining accurate records and reports, and ensuring compliance with industry standards and regulations. You will also be responsible for analyzing market trends and competitor activity, identifying areas for improvement, and implementing strategies to increase customer satisfaction and loyalty. Additionally, you will supervise up to ten employees, oversee technician inspections and repairs, and maintain inventory counts. The salary for this position is approximately $75,000 per year, plus benefits including competitive pay, paid time off, a signing bonus, and opportunities for professional development and growth.

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