Equipment Service Representative

6 days ago


Mesquite, Texas, United States Mi-Jack Products Full time
About Mi-Jack Products:

We are a leading manufacturer of industrial equipment, dedicated to delivering exceptional products and services to our customers.

Job Overview:

The Parts Procurement Coordinator will play a vital role in ensuring customer satisfaction by sourcing and supplying replacement parts for industrial equipment. This is a dynamic role that requires excellent communication and problem-solving skills.

Key Responsibilities:
  • Sourcing and Supplying Parts: Research and supply quotes for parts, and ensure timely delivery to meet customer expectations.
  • Maintaining Strong Customer Relations: Provide regular updates on order status and resolve any issues that may arise.
  • Expediting Back Orders and Processing Returns: Expedite backorders for parts and open sales orders, and process return materials when parts are ordered or shipped incorrectly.
Requirements:

To succeed in this role, you will require:

  • High School Diploma or Equivalent Required.
  • 5 Years of Industry-Related Work History.
  • Strong Working Knowledge of Crane and Construction Equipment, Customer Service, and Parts Procurement Experience.
Benefits:

We offer a competitive salary range of $58,000 - $68,000 per annum, depending on experience. Our benefits package includes health insurance, paid time off, and opportunities for professional growth and development.

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