Retail Customer Service Associate

3 days ago


Niagara Falls, New York, United States Express Full time
Sales Associate - Express Store

This Sales Associate position involves interacting with customers, maintaining store appearance, and performing various administrative tasks. As a member of the Express team, you will contribute to delivering exceptional customer experiences and driving business results.

About the Role:

The Sales Associate will focus on ensuring that all aspects of the customer experience model are delivered effectively. This includes processing transactions efficiently, addressing customer inquiries, and resolving any issues promptly.

Responsibilities:
  • Deliver a seamless customer experience by responding to queries, resolving issues, and processing transactions accurately.
  • Maintain a high level of product knowledge to provide expert advice and recommendations.
  • Contribute to creating a positive and engaging store environment.
Requirements:
  • Previous retail or sales experience is beneficial but not essential.
  • Excellent communication and interpersonal skills are required.
  • Ability to work collaboratively as part of a team.
Compensation and Benefits:

The estimated salary range for this position is $15-$20.80 per hour, depending on location and experience. Express offers a comprehensive benefits package to eligible associates, including medical, dental, and vision coverage, 401(k) matching, merchandise discount, paid time off, and parental leave.



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