Customer Service Ambassador
1 day ago
Join Our Team as a Customer Service Ambassador
We are seeking a highly motivated and enthusiastic individual to join our front desk team as a Customer Service Ambassador. In this role, you will be responsible for delivering exceptional customer service, creating memorable experiences, and ensuring the needs of our guests are met.
About the Job
This is a full-time position that requires flexibility with work days and hours. You will be working in a fast-paced environment, multi-tasking, and ensuring accuracy while maintaining a high level of professionalism.
Key Responsibilities
- Welcome and assist guests with check-in and check-out, providing information and promoting hotel services and amenities.
- Anticipate guest needs, resolve issues promptly, and create loyalty by going above and beyond to ensure an exceptional experience.
- Collaborate with team members to communicate effectively and ensure guest needs are met.
Requirements
To be successful in this role, you must have:
- A strong passion for delivering exceptional customer service and creating memorable experiences.
- Previous experience in a similar role, preferably in the hospitality industry.
- Flexibility with work days and hours.
- Excellent communication and interpersonal skills.
What We Offer
- A competitive estimated annual salary of $45,000-$55,000, based on experience and qualifications.
- A comprehensive benefits package, including sick pay, affordable bus passes, discounted room nights, F&B discounts, and more.
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