Member Services Representative

2 days ago

Cranston, Rhode Island, United States YMCA of Greater Providence Full time
Job Summary

We are seeking a highly motivated and customer-focused Member Services Representative to join our team at the YMCA of Greater Providence. As a key member of our staff, you will be responsible for providing exceptional service to our members, guests, and program participants, while promoting and selling memberships and programs.

Key Responsibilities
  • Respond to the individual needs of our members and guests, providing a supportive and welcoming atmosphere.
  • Provide excellent service, contributing to member retention and satisfaction.
  • Answer all telephone calls in a professional manner, adhering to branch procedures.
  • Maintain the cleanliness and organization of the lobby area.
  • Conduct interviews and tours, selling memberships and promoting programs.
  • Develop and maintain positive relationships with volunteers and members, connecting them with one another and the Y.
  • Retain membership confidentiality, handling sensitive information in a professional manner.
  • Reconcile end-of-shift money received through membership sales, merchandise, and program registrations.
  • Provide administrative support, including typing, data entry, photocopying, filing, and faxing.
  • Serve others by intentionally welcoming, connecting, and supporting members, inviting them to get involved and give back to the community.
  • Handle and resolve membership concerns, informing supervisors of unusual situations or unresolved issues.
  • Arrive on time and prepared for scheduled shifts, obtaining substitute coverage when unable to work.
Leadership Competencies
  • Communication & Influence
  • Engaging Community
Qualifications
  • Previous customer service, sales, or related experience.
  • CPR/AED and First Aid Certifications required within 60 days of hire.
  • Excellent interpersonal and problem-solving skills.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
  • Basic knowledge of computers.
Work Environment & Physical Demands
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to use a computer for extended periods and communicate using a computer and phone/smart device.
  • The employee frequently is required to sit and reach, and must be able to move around the work environment.
  • The employee must occasionally lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
  • The noise level in the work environment is usually moderate.

  • Wellness Service Representative

    3 weeks ago

    Cranston, Rhode Island, United States Restore Hyper Wellness Full time

    {"title": "Hyper Wellness Representative", "description": "Join Our Team at Restore Hyper WellnessWe are seeking a friendly and motivated Hyper Wellness Representative to add to our team at Restore Hyper Wellness + Cryotherapy. As a key member of our team, you will be the first point of contact for our clients and will be responsible for providing...

  • Customer Service Representative

    4 weeks ago

    Cranston, Rhode Island, United States Tasca Automotive Group Full time

    About Tasca Automotive GroupTasca Automotive Group is a leading automotive company seeking an experienced Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service through outbound calls and emails.Key Responsibilities:Provide timely and effective customer support...

  • Wellness Customer Service Representative

    1 week ago

    Cranston, Rhode Island, United States Restore Hyper Wellness Full time

    Job Title: Wellness Customer Service RepresentativeWe are seeking a friendly and motivated individual to join our team as a Wellness Customer Service Representative at Restore Hyper Wellness. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive and welcoming experience in our...

  • Wellness Customer Service Representative

    1 week ago

    Cranston, Rhode Island, United States Restore Hyper Wellness Full time

    Job Title: Wellness Customer Service RepresentativeWe are seeking a friendly and motivated individual to join our team as a Wellness Customer Service Representative at Restore Hyper Wellness. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive and welcoming experience in our...

  • Customer Service Representative

    2 weeks ago

    Cranston, Rhode Island, United States Stop & Shop Full time

    Job SummaryWe are seeking a dedicated and detail-oriented Customer Service Representative to join our team at Stop & Shop. As a key member of our store operations, you will play a vital role in maintaining a clean and welcoming environment for our customers.Key Responsibilities• Greet and assist customers with a smile• Maintain a clean and organized...

  • Customer Service Representative

    4 weeks ago

    Cranston, Rhode Island, United States APPLY TODAY Full time

    We are seeking a dynamic and sports-minded individual to take on a challenging role as a Verizon Customer Service Representative. As a key member of our customer service department, you will play a crucial role in delivering exceptional support to our clientele.Key Responsibilities:Engage with customers providing personalized assistance and resolving...

  • Customer Service Representative

    1 month ago

    Cranston, Rhode Island, United States Courtesy Cleaners Inc Full time

    Job Overview** Position available in our Cranston location.We are in search of dedicated, dependable, and polite individuals to deliver exceptional service to our esteemed clientele. Our establishment fosters a welcoming, stable, and respectful work atmosphere. We are currently looking for candidates to fill the role of Customer Service Representative at our...

  • Customer Service Representative Fueler/Washer

    2 weeks ago

    Cranston, Rhode Island, United States Fleet Jobs Full time

    About the JobWe are seeking a highly motivated and detail-oriented Customer Service Representative Fueler/Washer to join our team at Fleet Jobs. As a key member of our team, you will be responsible for ensuring that our customers receive exceptional service and that their vehicles are fueled and washed to the highest standards.Key ResponsibilitiesGreet...

  • Service Sales Representative

    2 weeks ago

    Cranston, Rhode Island, United States buildupks Full time

    Job Title: Service Sales RepresentativeJob Summary:We are seeking an experienced Service Sales Representative to join our team at Central Consolidated Inc. The ideal candidate will be responsible for all sales activities in assigned accounts or regions, motivated to grow the business while following and promoting Central's core values and providing the...

  • Wellness Customer Service Representative

    4 weeks ago

    Cranston, Rhode Island, United States Restore Hyper Wellness Full time

    Job DescriptionAbout Restore Hyper WellnessRestore Hyper Wellness is a dynamic and rapidly growing company that specializes in providing cutting-edge wellness services to individuals seeking to improve their overall health and well-being. Our unique retail locations offer a fun and social environment where customers can receive expert guidance and support in...

  • Wellness Customer Service Representative

    4 weeks ago

    Cranston, Rhode Island, United States Restore Hyper Wellness Full time

    Job DescriptionOverviewRestore Hyper Wellness is seeking a highly motivated and customer-focused individual to join our team as a Wellness Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our wellness services, and contributing to the overall success of our...

  • Team Member

    1 week ago

    Cranston, Rhode Island, United States Desert De Oro Foods, Inc. Full time

    About the RoleThe Taco Bell Team Member is a vital part of our fast-paced and dynamic team. As a representative of Desert De Oro Foods, Inc., you will be the first point of contact for our customers, setting the tone for their experience with our brand.Key ResponsibilitiesTaking orders and preparing food to meet our high standards of quality and...

  • Wellness Representative

    1 week ago

    Cranston, Rhode Island, United States Restore Hyper Wellness Full time

    Job Title: Wellness RepresentativeWe are seeking a friendly and motivated Wellness Representative to join our team at Restore Hyper Wellness. As a key member of our team, you will be the first point of contact for our clients and will be responsible for providing excellent customer service to each and every guest who comes through our...

  • Customer Service Representative

    2 weeks ago

    Cranston, Rhode Island, United States Stop & Shop Full time

    About Stop & ShopWe're committed to creating a culture where our associates feel valued and empowered to make a difference. Our team is dedicated to providing exceptional customer service and ensuring that every customer has a positive experience in our stores.Job SummaryWe're seeking a motivated and customer-focused individual to join our team as a PT Dairy...

  • Customer Service Representative

    2 weeks ago

    Cranston, Rhode Island, United States Randstad Full time

    Customer Support AssociateRandstad is seeking a skilled Customer Support Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Treat each customer with individual attention and respectStrive to...

  • Customer Service Representative

    3 weeks ago

    Cranston, Rhode Island, United States Citizens Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Teller. As a Teller, you will play a critical role in providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide personalized service to customers, answering questions and addressing concerns in a professional and...

  • Sales Account Representative

    2 weeks ago

    Cranston, Rhode Island, United States Alloy Fasteners Full time

    Job SummaryWe are seeking an experienced Sales Account Representative to join our team at Alloy Fasteners in Cranston, RI.This role involves traveling to customer locations in the United States to provide customer service and perform physical inventory counts.As a Sales Account Representative, you will be responsible for servicing current accounts, acquiring...

  • Customer Service Representative

    3 weeks ago

    Cranston, Rhode Island, United States Drybar Shops Full time

    OverviewDrybar Shops is a blow dry-only bar that focuses on delivering exceptional customer service. We are seeking a highly skilled and motivated individual to join our team as a Sales and Service Expert.Responsibilities:Provide excellent customer service to clients, ensuring a positive experience and building loyalty.Operate a point of sale system...

  • Dunkin' Crew Member

    2 weeks ago

    Cranston, Rhode Island, United States Dunkin' Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Dunkin' team as a Crew Member. As a key member of our team, you will be responsible for providing exceptional customer service, preparing high-quality food and beverages, and maintaining a clean and safe work environment.ResponsibilitiesPrepare bakery products, finish...

  • Dunkin' Crew Member

    2 weeks ago

    Cranston, Rhode Island, United States Dunkin' Full time

    About the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Dunkin' Crew Member. As a key member of our team, you will be responsible for providing exceptional customer service, preparing high-quality food and beverages, and maintaining a clean and safe work environment.ResponsibilitiesPrepare and serve a variety of...