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Hospitality Services Associate

2 months ago


Lancaster, Ohio, United States InnVite Hospitality Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Team Member to join our team at InnVite Hospitality. As a Housekeeping Team Member, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.

Key Responsibilities
  • Room Preparation: Clean and prepare guest rooms to the highest standards, including making beds, restocking linens and amenities, and ensuring all surfaces are clean and dust-free.
  • Housekeeping Operations: Maintain the cleanliness and organization of housekeeping carts, closets, and storage areas. Ensure all equipment is in good working order and report any maintenance issues to the Head Housekeeper.
  • Guest Services: Provide exceptional customer service to guests, responding to their needs and requests in a timely and professional manner.
  • Team Collaboration: Work collaboratively with other housekeeping team members to achieve departmental goals and objectives.
Requirements
  • Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively communicate with guests, colleagues, and management.
  • Attention to Detail: Demonstrate a high level of attention to detail, ensuring all tasks are completed to a high standard and all areas are clean and tidy.
  • Physical Demands: Be able to lift, push, and pull heavy objects, as well as stand for long periods of time.
  • Availability: Be available to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer
  • Competitive Pay: Earn a competitive hourly rate, with opportunities for bonuses and career advancement.
  • Benefits Package: Enjoy a comprehensive benefits package, including health, dental, and vision insurance, as well as paid time off and holidays.
  • Professional Development: Participate in ongoing training and development opportunities to enhance your skills and knowledge.