Automotive Store Manager

3 weeks ago


Glendale, Arizona, United States Kerry's Car Care Full time
Job Title: Automotive Store Manager

Kerry's Car Care is seeking an experienced Automotive Store Manager to lead our team in the Phoenix Market. As a key member of our management team, you will be responsible for maintaining store performance, sales goals, forecasting, reporting, hiring, training, customer service relations, managing inventory, supplies, employees, and employee record management.

Key Responsibilities:
• Maintain a clean, safe, and well-maintained store environment.
• Provide exceptional customer service, respond to customer inquiries, and address concerns in a professional and friendly manner.
• Oversee repair orders, ensure thorough documentation, and follow up on customer completions.
• Communicate effectively with customers, technicians, and other stakeholders about vehicle status, repairs, and any necessary changes.
• Stay knowledgeable about products and services to answer customer questions and provide solutions.
• Perform opening and closing procedures, bi-weekly timekeeping, and ensure compliance with safety protocols and OSHA training requirements.

Requirements:
• 2+ years of experience in store management or equivalent experience.
• Proven sales and customer service skills, with a focus on delivering exceptional results and building strong relationships.
• Ability to work safely in a noisy area with exposure to gasoline vapors and other automobile fluids.
• Physical stamina to perform repairs and inspections, including bending, stretching, kneeling, lifting, and squatting.
• Excellent communication, leadership, and interpersonal skills, with the ability to motivate and train employees.

Salary: $80,000 - $120,000 per year, based on experience and qualifications.

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