Service Ambassador

3 weeks ago


Jacksonville, Florida, United States Beaver Chevrolet Full time
Job Overview

We are seeking a highly motivated Service Concierge to join our team at Beaver Chevrolet. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring a positive experience for all guests.

The estimated annual salary for this role is $45,000-$60,000, depending on experience and qualifications.

Responsibilities
  • Greet customers in the lounge area and on the service drive, setting the tone for a welcoming and professional experience.
  • Assist customers with their needs, responding promptly and professionally to ensure satisfaction.
  • Lead by example, demonstrating excellent customer service skills and advocating for staff.
  • Act as a liaison between customers and the service department, facilitating smooth communication and resolving any issues that may arise.
  • Handle inbound service appointment requests in a prompt and professional manner.

To succeed in this role, you must possess exceptional customer service skills, strong business communication skills, and the ability to learn quickly. You should also be able to respond quickly and appropriately to difficult situations and maintain a professional appearance and conduct.


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