Customer Service Representative

1 month ago


Allegan, Michigan, United States Express Stop Inc Full time

Overview:

At Express Stop Inc, we're looking for a skilled Customer Service Representative to join our dynamic team. As a key member of our staff, you'll be responsible for providing exceptional customer service, maintaining a clean and welcoming store environment, and ensuring seamless operations.

Responsibilities:

  1. Customer Service: Greet customers with a smile, answer questions, and resolve issues in a professional and courteous manner.
  2. Sales Floor Management: Maintain a well-stocked and visually appealing sales floor, ensuring that products are easily accessible and displayed in an attractive manner.
  3. Cash Handling: Accurately manage cash transactions, operate a cash register, and maintain a secure and organized cash handling area.
  4. Team Collaboration: Work collaboratively with colleagues to achieve sales goals, maintain a clean and safe store environment, and provide exceptional customer service.
  5. Additional Duties: Perform other duties as assigned by management, including maintaining a clean and welcoming store environment, restocking shelves, and participating in visual merchandising efforts.

Requirements:

  • Age Requirement: Must be 18 years of age or older (21 in certain states).
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.

Benefits: For information on benefits offered, please click on the hyperlink.

Equal Opportunity Employer


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